Procurement expert allmanhall delivers between
8% and 16% cost savings and provides
full support in care sector

Elderly playing cards

Overview

St Martins Care benefits from allmanhall’s negotiation expertise in the procurement of both their food and catering purchases. allmanhall are currently providing a fully supported mobilisation to also manage the procurement of St Martins Care’s medical consumables. Demonstrating significant cost savings for each, allmanhall has not only delivered value but also provided expert support to the homes, in truly challenging times. 

Background

St Martins Care comprises six care homes with a total of 444 residents. They initially engaged allmanhall to look after their food procurement. The principal challenges St Martins care faced were achieving visibility and savings across the homes and requiring support managing suppliers, negotiations and procurement administration. They were concerned about change and wanted reassurance that the mobilisation process would be fully supported and expertly managed – minimum disruption but maximum ongoing benefit achieved.

St martins care logo

What did the client need?

With over 15 years of bringing efficiencies, support, control and cost savings through procurement expertise, and with its proven experience in supporting change management when mobilising suppliers in residential care, allmanhall has been able to provide the required solution. In 2021 they became a Premier Partner of the National Association for Care Catering (NACC), indicative of their commitment, and support offered, to the care sector over the past few years. 

allmanhall’s mobilisation process involves a project plan agreed by all stakeholders, including managing supplier and systems integration, with all suppliers independently selected by allmanhall, but with the final decision to work with each supplier sitting with St Martins Care. Ensuring a smooth mobilisation process requires a dedicated and professional team, and a strong working relationship. allmanhall’s client relationship team are experienced caterers, able to provide a top level of service and offer care homes practical advice. As part of a commitment to continued expansion of its team for the benefit of clients, and an ongoing focus on relationships and support when others are making cutbacks in this area, allmanhall has recently appointed a new Senior Client Relationship Manager.

“The mobilisation of the new catering suppliers, and the transfer of existing ones to allmanhall was – and continues to be – smoothly managed and supported expertly by the allmanhall team. We are always kept informed throughout the process, and all stakeholders are consulted proactively. The on-boarding of the Saffron catering controls platform was delivered on time and our team all received robust training and continue to be supported with day-to-day queries. Change can cause some apprehension, however allmanhall’s approach provides my team with reassurance and peace of mind at each stage.”

– Keith Milton, Group Chief Executive Officer, St Martins Care

Following this successful mobilisation and delivery of food procurement and supply chain management to St Martins Care, allmanhall was invited to address the same challenges for their medical consumable purchases. Again, allmanhall was well placed to help, having been involved with helping clients explore and achieve cost savings when it comes to cleaning and medical supplies.

The objectives were similar: to provide sustainable and demonstrable cost savings, with a partner who could adapt to changing requirements, and a consolidated group procurement framework with a software platform showing cost visibility.

What was the result?

allmanhall’s first benchmark for St Martins Care was in September 2021 and resulted in an 8.42% saving. The categories covered were: 

  • Catering
  • Medical
  • Equipment (catering and medical)
  • Janitorial 
  • Personal hygiene 

A follow up review was conducted, starting in December 2021, focused more specifically on sanitary items. This saw a 15.9% saving. St Martins Care have asked allmanhall to mobilise these categories too, a fully supported process which is currently underway. 

What did the client say?

“Thanks for the regular updates on food inflation. The more this goes on, the more I feel we made the right decision to move to allmanhall or we’d be trying to negotiate it all ourselves which would be impossible.”

– Keith Milton, Group Chief Executive Officer, St Martins Care

St Martins Care will soon benefit from expert management of both their food and catering related procurement and, shortly, their medical consumable procurement too. allmanhall are providing this care group with a fully managed solution and maximum savings and support. 

 

Can you afford not to find out how your care homes could benefit from the same expertise?

Expert in supply chain management and negotiations, allmanhall mitigate the current price increases and risk associated with food inflation, and support care home catering teams with practical advice and with their food purchasing. Now more than ever, as demonstrated by the case with St Martins Care, this full support is an essential partnership on which care providers can depend. 

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