Support, streamlining, sustainability and savings
for a multi-academy trust
Background
What has the partnership with allmanhall achieved?
allmanhall introduced an industry-leading catering control platform enabling a number of cost-saving initiatives, including weekly stock takes to enable better management of costs.
allmanhall also introduced a fixed ABL to ensure menus would always be compliant with requirements. Introducing waste management practices and streamlining the supply of chemicals to one supplier has ensured that the Trust meets all of the religious and multi-cultural requirements among staff and pupils, for example, there are no alcohol-based products.
The senior client at the Trust often makes use of the regular support offered by allmanhall’s Client Relationship Manager, discussing new ideas and challenges, and to check compliance across all catering aspects. In addition to this support, a benchmark at the request of the client demonstrated savings of upwards of 8%.
What did the client say?
“allmanhall’s support has been so much more than simply supply chain management and price negotiation, as valuable as that is. They offer a consultative approach and full support, understanding and enabling our objectives and really taking onboard our specific needs and challenges. We started our relationship with allmanhall on a consultancy basis and have expanded their remit – evidence of how satisfied we have been with the service they provide. The team truly understand catering in education.
As a customer for over 3 years I can highly recommend allmanhall as these guys really know what they’re doing when it comes to effective procurement and making substantial savings that can be reinvested in our in-house operation.
But, and there is always a but, in this case the best but. These guys have developed customer service to an art form and the after sales service is second to none. It is perhaps, the most reassuring feeling to have as a Trust Catering Manager that when you have a problem, no matter how big or small, that they are there ready to help with a smile and a solution. That is worth its weight in gold.
– Nigel Donnelly, previously Trust Catering Manager at Northern Star Academies Trust